I am using coral credit card by Icici bank and it is powered by visa. I am using this past five years and paid all the dues time to time. But they didn't increase my limit which is Rs38000-/ past five years. Now in Feb 19 it is expiring. I called them and told I don't want to continue the card but instead of it they issued new card and courier it to my old address. Now past 15days I am calling customer care but I'm not able to talk because they cancelled my old card without informing me no cvv working no pin is working because they transferred it to new card which I didn't receive till date. Right now just before 5mintues I am writing here I called them through bank account customer care and request them to patch me credit card customer care but they said no. Don't know is customer valuable to Icici bank or not?