Unauthorised deduction of credit card amount from borrowers savings account.
I had ICICI Bank EMI card. I used that EMI card to pay hospital bills. Then later on paying EMI for 3 months, I paid remaining whole amount in one shot.
But in the next bill I found that they are still charging the interest even there is no amount due.
When I report this to bank they told that you need to pay interest charges even if you don’t have any amount due since it is a EMI card.
I was not agree with this rule and asked them to cancel the card but instead of cancelling the card they keep on adding interest charges over it with late payment fees and finally after few months they have deducted this amount from my savings account without informing me.
When I write to account manager about the same they told that bank has authority to deduct amount from savings bank account.
Is there any rule present by which bank is authorized to deduct amount from savings account if dispute on the card is going on?