Update to my previous story: ICICI Bank Credit Cards: Fraudulent Tactics
https://mouthshut.com/review/ICICI_Credit_Card-84923-1.html
15-Oct-05:
ICICI Bank refused to accept my charges and insisted that they had supplied a product that I asked for. I in turn bluntly asked them “How did you manage to forge my signature?” I insisted on seeing the form personally and would not approach the consumer court only if I’m convinced.
18-Oct-05:
Bhakti Mulay from Head Service Quality called and informed that they were ready with the form. She said she could courier it to me – that would be easiear. Fine
20-Oct-05
I received copy of the application form allegedly filled by me. To my horror, the application form bore a signature which carried absolutely no resemblance to my signature. In simple words, it was a fake signature and a fake handwriting. A different form was filled without my consent and my signature was conveniently forged.
I dashed an email to ICICI Bank Credit Cards – Head of Customer Service Quality. Expectedly I received no response till date.
In these circumstances, I am determined to bring ICICI Bank’s fraudulent tactics to a public forum. I am in process of drafting a complaint letter to The Reserve Bank of India, with a CC to Newspapers (Times of India, Economic Times, Indian Express, Maharashtra Times, Lokasatta, Hindustan Times, Mid day) and of course a copy to my beloved bank.