I have a very very bad experience with ICICI Lombard. My vehicle got damaged on Friday and I registered a claim with in 2 hrs. I received an SMS confirming about the claim and with a line that you will receive a call soon.
From Friday to Monday there was no call. On Monday, I called up and was told to visit the nearest garage, park the vehicle and registered the claim. I have done the formalities and still there is no update. On repeated calls to Sunrise Hyundai, Patparganj Industrial Area, I am told that there is no update from ICICI and they have already submitted the claim request.
Its tuesday and I have no news about the vehicle. ICICI lombard service is very bad and I am cursing myself why I fell prey to this self boasting "Fastest Claim Response" service. I wish I had continued with my old Insurance agency.