Sir/madium 10/04/08
Sub---Complaint against non-willing forcefull implentation of
icici insurance lombard policy/
cancellation of icici insurance lombard policy
i would like to inform you that my mother having saving account at icici bank mysore 570023, had recieved a ph call from a icici bank ph no 04445584265 on 20th march 2008 & was offered a icici insurance lombard policy, as my mother is a simple
un-educated house wife as she does not understand regarding insurance polices, she was purseaded by your marketing person to say yes for the policy, she did not even know that a yearly premium amount has to be paid,
on 21 march 2008 I called on this same ph no 04445584265 and requested for the cancellation of the insurance policy since we are not at all interested in the policy, i was told that the amount RS-/7697 has already withdrawn from the account,
on further enqurying on 21 march 2008 at the icici bank kuvempunagar branch I was informed that no transaction has taken place and I was assured by bank officer that no funds can be taken without the written consent of the account holder, as we kept a continuous monitor of the saving account untill 09/04/08 we came to know that Rs-7697 has be withdrawn by icici insurance lombard on 24/03/08,
Inspight of request made on 21 march 2008 on icici bank ph no o4445584265 for the cancellation of the icici insurance lombard policy, the amount Rs-/7697 is withdrawn on 24 march 2008 from my mothers account by icici insurance lombard, this is forceful and un-ethical on behalf of icici insurance,
As my mother has not given any written consent and also has refused to accept the documents sent by icici insurance lombard as she is not interested in the policy, iam requesting for the force-full implementation of insurance policy to be cancelled immediately and whole amount Rs-7697 be refunded into my mothers account.
Thank you
Kumar