I had booked a bus ticket from bangalore to hyderabad through red bus by online booking.redbus sent a email of ticket and my travel insurance .i took printout and waited for my bus at 10pm in hebbal.
When the bus came- bus operator told its a fake ticket u have been given.they generate your ticket, send you email and later cancel the ticket . I was left stranded in middle of the road at midnight having checked out of the hotel.
I was shocked how icici can get attach to some travel websites who have no credibility, who do rampant online fraud, sit on your money, one may be lucky enough to get the money back.
We book tickets for our daughters/sisters, imagine they left stranded at night at mercy of anti social element. What travel insurance icici lombard you are givin on a fake ticket.
Atleast before associating with such scruplous frauds -think about your reputation. I know you guys will never bother about customer safety.