I have been in US for many years. Customer satisfaction here is #1 in the list.
While dealing with ICICI Lombard Claims Department, it was my first experience when an Indian company handled the case so professionally.
I just called up and confirmed from my parents back in India. They have recieved the cheque. Thank you for the speedy settlement of claims.
I would also like to take this opportunity to say a few more things. Your most impressive aspect was reachability 24/7. I could call ICICI Lombard or e-mail, and would positively get reply with information I want.
Thanks a lot for building up such a great culture. I have already startred recommending my friends about your company.
Keep up the good work.