I belong to a small town of Gulbarga, it is in Karnataka. I own a Maruti 800, which while my son was driving faced an accident. This was in the month of early-March. I have a car insurance policy with the Icici Lombard for the past 4 years. I had not made any claims so far and hence I submitted the repair bill to the office in my city. It was a big amount.
Yes they did take some time, around 9 days to pass my claim, but I did receive my cheque. They did not compensate the full amount, I was told that some depreciation and other compulsory deductions had to be done. I checked my policy documents for those deductions and they were right. In all I received around 90 % of the bill amount that I submitted.
I therefore would like to thank Icici Lombard for providing me with such service in my home town. I will renew my policy with Lombard and hope that they will continue to give such service.