My ICICI Lombard Health Policy number is 4034i/CHI/71620424/00/000. I have this health policy since 2008 and renewing it after every 2 year for amount Rs. 8800 around, as per the rules. Now suddenly these people are asking me to renew this policy for Rs. 20000 & saying that they have added new features and your old policy is now no more.
I asked them to continue with existing feature but they are saying that, old policy does not exist now & I have to pay 20 K to renew this policy since my age has also increased. Right now I don’t want to pay premium more than double of what I was paying earlier.
How can they change this product and charge me more than double? Is it valid to change the premium when age is increased? Right now I want to continue with this policy with same premium, since it is old one. Please help me on this.