I am in United States and my parents in India are visiting me for a vacation. I was looking to buy Health insurance for my parents and was checking out the various Indian insurers’ web sites. I checked the website of ICICI Lombard General Insurance Company and saw this feature where one can chat live with an executive. I had my own doubts and I nervously clicked on CHAT ONLINE.
But, contrary to my inhibitions, I was pleasantly surprised with the professionalism the entire session was handled with. I received tremendous help from Jeet, who not only explained me the various details, but also patiently answered all my queries. The help provided was excellent, consistent and timely. Jeet made the experience very easy and was there with me online all the way till the end. He helped me buy the policy online. Excellent experience. ICICI Lombard should keep it up.