ICICI is the worst banking, financial, insurance company in India.
Do not do any business with this bank and tell your near and dear ones about the same.
Poorest customer service
Not returning the original home title papers when the mortgage is paid of.
Selling products with unprofessional approach, by not disclosing all pros and cons
Extremely poor banking experience. Visiting a brank is a nightmare.
Everytime there is a new person on the counter who doesn’t know you or your needs.
Charges for everything.have you checked your account statement lately?
Extremely cumbersome business processes for certain transaction
Too many crooked things crammed into fine print that you never read. And they know you never read the fine print before you sign it.
Customer Service Agents deliberately hang up.
You can never resolve anything in the fist call.
Their email responses are very vague and confusing. This is done on purpose to delay’certain’ type of transactions from happening.
They keep changing authentication process for electronic transactions. Some day you need GRID or other day you need digits on the front side of the card.
And their call center agents keep on calling you all the time - with no respect for your privacy. Even after kindly telling them to remove your name from their list, some other agent will call next day and will say that they do not know about your request to remove your name from their list.
Others, please contribute your’one-liners’ that we can send to their Board of Directors and couple of TV channels, organizatio who rank banks etc. Lets get together o this.