I was gullible enough to be trapped by a sweet talking ICICI Prudential representative into taking life insurance from them. I regret it every since and am unfortunately trapped. I felt it was critical that I warn others of their fraudulent ways. I know most of you think only negative feedback gets reported but I have used the service of other insurance companies and can vouch hands down that they are much better than this fraudential.
Till the time I signed up I used to get calls every day and the people would follow-up. Send representatives to collect documents and show all statistics to prove they are customer friendly. Once I paid the premium like autumn leaves all the ICICI folks disappeared and no one would even answer their phone.
I wanted to request for a premium payment reminder but this organization sent me the following message - please notice the tone and tenor of the team now that I had been trapped - "we are not under any obligation to remind you about the premium due date, except as required by applicable regulations". Essentially they want people to forget about their premium due date so that the policy lapses and this company can pocket the premium of make the customer pay hefty charges for restarting the policies. Please beware of theie fraud. They are the worst insurance company in India full of fraudulent employees, scheming sales agents and unhappy customers like me.
Avoid like plague.next time they come to your door and knock.give them a boot and take any other policy.even LIC is better.
If this is the service when I am alive I can imagine the plight of my near ones if they have to claim the polcy amount. Please please avoid ICICI Prudential or you will also suffer like me.