I cannot say that I have been very happy with the service, because since 11th December 2013, I have been repeatedly calling you guys for a Soft Copy of all my Receipts.
And all that I am getting from you IDIOTS is a FALSE PROMISE, of the same being sent to my registered email ID within 4 to 24 hours, but till yet, I am yet to receive them. All you FOOLS keep on sending is the latest receipt, when I have clearly mentioned that I want receipts from 2001 onwards, and I have repeated the same in English, Hindi, Gujarati & Marathi.
In case the Customer Care person cannot understand English or any other - but I am sure that like tribals, even your Customer Care guys can understand at least Hindi! But still you have not sent me my receipts? Do you want me to Bribe you guys?
Unfortunately, I do not have the request number of 11th December 2013, but since 19th December 2013, I am reproducing all of them.
Date: 19th December 2013
Time: 3:30 pm
Request No: 64561066
Customer Care Represetative Name: Sachin
Date: 23rd December 2013
Time: 12 noon
Request No: 64596309
Customer Care Represetative Name: Rajendra
Supervisor Name: Sayed - who was a bloody coward, and did not come on the phone out of being scared that he will be fired by me.
Date: 23rd December 2013
Time: 5 pm
Request No: 64596309
Customer Care Represetative Name: Vidya
Supervisor Name: Mehzeeb - this idiot has the audacity of calling me back and saying that he has sent me copies of 2012, and due to system error will shortly send me the others. I am yet waiting Mr. Mehzeeb!
Date: 24th December 2013
Time: 4:30 pm
Request No: 64663232
Customer Care Represetative Name: Praveen
Supervisor Name: When asked for the Supervisor’s name, Praveen refused to give it to me.
Each call to ICICI Prudential was for an average of 20+ minutes. Now the best part is that on the 19th & 20th, you had a system outage, however, I yet get a call from some other dept of yours, asking if I have made my policy’s payments? Some gall you guys have got! manna padega! KAUDI KI SERVICE TOH DE NAHIN SAKTE, SIRF BOL BACHCHAN AUR JHOOTE VAADE, & YOU GUYS HAVE THE BLODDY GUTS TO ASK FOR PAYMENT?