Hi All,
I am having 2 a/cs via ICICIDirect.com and using for about 2 year.
Features I like:
1 Online trading made very easy.
2 Portfolio feature helps me look at my current status of shares with my NAV and realised and unrealised profit.
3 Buy and sell order gets executed very fast.
4 Can fill in IPO online with out any paper work, also during allotment my shares automatically gets credited in my dmat account.
5 I can get sms alerts on my mobile as soon as a price trigger is hit on a share.
6 can trade mutual funds, futures, options.
7 the prices in the portfolio are almost latest (delayed by a min or 2)
8 linked to icici a/c . so whenever I go to a bank and deposit money , it gets reflected in my a/c instantaneusly.
9 ICICI is a reliable brand , and one cannot expect to be cheated by them atleast...!!
10 good navigation and help.
What bugs me:
1 the site is pretty slow.!!!!!!!
2 there have been a couple of instances in the past few months that the site has been down during trading hours.
3 trading notification mail is always delayed by 5-10 hrs .
4 the customer care is not very useful
5 in case the site is down , we are help less and can do nothing besies just waiting for it to come up.
6 only a limited mutual funds are available on board
7 the effective brokerage is higher than the competition . It is .85 % for icici and .7-.8 for competition
after looking at my overall experience with ICICI , one thing is that these people are always trying to improve upon services, which forces me to recommend this online trading site to you guys.
thanks
saurabh