My wife hold account in idbi bank ltd in belapur. we tried adding funds to the paytm wallet. first the transaction was declined and money was deducted from our account we called up idbi bank customer care they bluntly said the money is with paytm.
I generated a request with paytm they replied me in in single day that money is with idbi bank.
Ref: 23518423 Your Query with Paytm Care(SF)
Paytm Care
9 Mar(13 days ago)
Dear Rohan,
Greetings from Paytm!
Thank you for contacting us.
Your transaction of Rs.2500 under Order 2880005577 to add money to your Paytm wallet could not be processed due to "User presses app back button in Add money" so "Please do not go back or refresh the payment page while making the transaction". In case, your money has been deducted from your account, your bank will inform us the same within 7-14 days. Once we receive the payment confirmation from your bank, we will add the money to your wallet. We seek your understanding and patience in this matter. Regards,
Paytm Care Team
its more then 13 days now idbi bank is holding my money and not refunding my amount. I have accounts in other bank also no one takes 13 days to give back the amount.
Worst service every as if they are gonna give me money with interest. People deal with nationalized banks.
Idbi is such a stupid bank playing with your money.
Regards
Rohan