I have been using IDEA since 1.5 years and I was not that much satisfied with the services as there are some issues in the network as a result of it I had to face problems of calling and internet also. Still that time it was not totally bad as a operator.
But, from few months its getting worst then ever as I am facing tremendous amount of network issue and 4G LTE internet connectivity is becoming so poor that even a lite weighted website takes a lot of time to load and even during downloading files it stuck.
I tried several times to contact customer care helpline but they do not pick calls so easily but fortunately I got to talk with customer care person and I thoroughly explained all the difficulties faced and they promised me to resolve all the problems within a week but the issues did not resolve .
I again complain they again gave me two to three weeks but after that also I had to face the issues and I m totally frustrated right now as I m not able to change my operator as due to lock down .
I would not recommend anyone to select this operator.
Thank You