I was Using Idea postpaid for about a year but when I decided to switch to prepaid. the idea employees did not let me do that like when ever I came to their office tompay the remaining balance everytime they say server is down and argue that they cannot do that right now and besides me was a man sitting getting a new sim his data was immidiately uploaded to servers. Then. I realised that they just dont want me to switch the sim then I complained about it to their main branch after that in 3months I got my connection cut. It was a horrible experience with idea