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2.3

Summary

Idea Mobile Operator
Gaurav Sharma@gourav_264
Jul 06, 2006 11:27 PM, 2682 Views
(Updated Aug 21, 2014)
An IDEA can spoil your life

HI,


First of all lemme tell u , this review is from my personal (family) experience and few of my friends.


there are four members in our family, each having his/her own phone with hutch, hutch, airtel and dolphin.


one day my father ( having airtel prepaid) got a call from idea asking to change the service from airtel to idea postpaid. My father rejected, as he only believes in prepaid. then they started telling bout a prepaid scheme which was....




  1. last 6 digit of ur phone will remain same.




  2. call on ur existing number will b forwarded to ur idea number for 6 months for free.




  3. it will b a prepaid connection and u will get rs. 250 balance after paying 500 as initial amt.




  4. you can suspend the connection upto one month and ur money wil b refunded (after deducting usage )




  5. low call charges etc...etc






then my father agreed...now what heppend was not expected from a company like idea.....


nxt day executive came, confirmed the scheme which was told to us on phone and gave the sim card. he also gave a personel number to contact in case of any problem.


Now to our astonishment.....




  1. it was not the prepaid connection, it was post paid




  2. the number had only 4 last digits same.(earlier they said 6)




  3. no calls were being forwarded.




  4. number given by the executive was fake, (though it was on the business card )




  5. when we called idea care they said- there is no such scheme you have opt for...




  6. all what they could do was - dissconnection of number. ( without refund)






to this we agreed, we thought to sue them but we neither had any proof nor we had any time.


i have written this review just to aware you all to not to listen and agree to such calls, like we did.


thanks

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