HI,
First of all lemme tell u , this review is from my personal (family) experience and few of my friends.
there are four members in our family, each having his/her own phone with hutch, hutch, airtel and dolphin.
one day my father ( having airtel prepaid) got a call from idea asking to change the service from airtel to idea postpaid. My father rejected, as he only believes in prepaid. then they started telling bout a prepaid scheme which was....
last 6 digit of ur phone will remain same.
call on ur existing number will b forwarded to ur idea number for 6 months for free.
it will b a prepaid connection and u will get rs. 250 balance after paying 500 as initial amt.
you can suspend the connection upto one month and ur money wil b refunded (after deducting usage )
low call charges etc...etc
then my father agreed...now what heppend was not expected from a company like idea.....
nxt day executive came, confirmed the scheme which was told to us on phone and gave the sim card. he also gave a personel number to contact in case of any problem.
Now to our astonishment.....
it was not the prepaid connection, it was post paid
the number had only 4 last digits same.(earlier they said 6)
no calls were being forwarded.
number given by the executive was fake, (though it was on the business card )
when we called idea care they said- there is no such scheme you have opt for...
all what they could do was - dissconnection of number. ( without refund)
to this we agreed, we thought to sue them but we neither had any proof nor we had any time.
i have written this review just to aware you all to not to listen and agree to such calls, like we did.
thanks