Presently I am an Airtel Postpaid customer. I wanted to port out my mobile number* from Airtel Postpaid and Port in to Idea Postpaid network. On 8th December I generated UPC and went to My-Idea store in Uttarpara and submitted all the necessary documents and paid Rs.300 for activation fee to opt for the Idea postpaid plan JOSH 199. On 15th December, 2013 a person came for verification and it was successfully done.
On 17 December I went to the idea store and they said that verification is successfully done and your number will be ported very soon. Now today is 31st December and my number still not ported to Idea network. Porting takes approx 7 to 8 days but more than 15 days are over from the date of submission of documents and the number is still not ported. Now Suggest me what should I do? Whether my number will be ported or I will get refund of my money. Please take proper steps regarding this issue.
Update: Problem was not solved still in Airtel Network.