When I visited Idea store at Kharadi, I found staff very professional and listened to my queries calmly.
I had purchased new SIM from Viman Nagar store, which was not activating.The Kharadi branch person investigated the problem and corrected for me with smile.
I am pretty new for commenting on Network and other aspects of this as I am new user of Idea.But certainly for new user like me, it was splendid experience.