How many of them have been cheated by Idea prepaid network? I have activated a net pack of Rs98 per month. But on the very next day they charged me for using net. I called up to customer care. The call center guys gives me a different answer.
They keep on hold for a long time. And finally disconnect the call. PREPAID NETWORK A BIGGEST CHEATER. Without our knowledge they debit the balance from our account and if we ask for a refund. The reply goes sorry for the inconvenience.
We will take urn feedback and try to improve. This is how Idea gets the profit. If we request to speak with the higher authority of the callcenter . They say no one is there. Higher than them. There is no manager for Idea. I have a call record also. Sooner will try to upload in the social media. Call center guys are of no use. They are very rude. No one is trained up.And they disconnect the call. I would like to share this feedback on the social network too.
Regards,
Sajan mathew.
GRE Dept.
EMIRATES FLYING HIGHER.