IFB which is one of the most trusted brand of India . That is why I also trusted this brand and purchased a microwave oven of this brand . The purchase of this IFB microwave oven was one of the worst decision of mine as it is really worst .The problem with this microwave oven started from the first day I purchased it . There was an horrible sound which was coming out of the microwave oven . I ignored this amd thougjt that it is just a minor problem but after just some days the plug of the microwave oven sparked and it stopped working . When I called the service centre then they send a repairer at my residence . The man who came to my residence for repairing microwave was too rude and arrogent . He was talking in a very bad manner . He told me that the microwave has been badly damaged and it has been a short circuit due to which it was not working . The repairer took the microwave oven with him for repairing as it was in the guarantee period . The microwave oven was returned back to me after one month . I was really disappointed because of the customee service . There was a moment when I thought that why I bought this product . Overall it is really not durable at all . There was only and only one thing which was good and which I liked about this IFB microwave oven was that it was user friendly and it was good in terms of looks and designs . If you want to purchase a microwave oven then go for any other product rather than this . Thankyou .