I had bought IFB 23SC3 Microwave Oven last year in the month of September. While buying they said that we will get three days of Demo class as it is not at all user friendly. But no demo classes had been given to us. They dont even provide good service they just know how to fool the consumers. While Baking the cake I set the temperature on 80 degree but it was just heating as if it is on 60 degrees. It is not at all durable. I will not recommend this to anyone.