I purchased an IFB microwave-convection oven (23SC3) and they took 5 days to install it. This itself gave me a hint about their service quality. After one month, the oven started to give problem. It will become very hot and stop before the set time. After lodging a complaint, their technician came and diagnosed a faulty fan. But he could not repair or replace the fan.
After a lot of follow ups from my side, he again showed up after 10 days with an armature and tried to fit the old blades with the new armature! But there was dimensional mismatch and he used paper to fix it!!! The oven started to give extra sound. We again lodged a complaint and asked them to replace the fan. They promised an immediate replacement but did not do it till today.
DO NOT BUY ANY IFB PRODUCT.