IFB Microvawe Owen 30SC2 is worst product under the sun, as my door is defective from day one of purchase, was replaced after a lots of reminders, after 11 months of follow up, but again still not working.
My customer code 2585068 Complaint no.14220395 despite 3 long paid phone calls to your complaint no. 1860 425 5678 costing Rs. 46+ 66+ 78 despite sending emails & SMSs. Complaint not yet acknowledged to me by email / SMS to my registered mobile. MY complaints were attended by Ms Julie/ Shiksha/ Diksha/ Neitiea & one male floor Supervisor at Goa/ Pune etc.
You are finally required to replace the door, asap & send a fully functional door locking / release system or refund me the purchase price & AMC amount in full plus compensation for deficiency in your services, by Bank Draft.
Please let me know as to why, should I not put up the entire recordings of the conversations with you, on a website, to warn the gullible buyers about your defective products, the deficiency in your services, inefficient complaint registration system, at your risk responsibility & cost?
A response by email followed by your official letter by SpeedPost at my registered email ID & Postal address, shall be highly appreciated, explaining your side of the story asap.
Hope that you shall not compel me to get justice from the Consumer Forum & also put up the matter on a website, as indicated.Please acknowledge & advise per return & let us keep in touch, till the problem is permanently solved.