Sir,
The is regarding complain no 15045743 which was lodged on 04 Mar 2015 with IFB. After repeated remainder one person from IFB visited my home after 12 days and without even touching the machine said he will be back with spares and there after vanished without any trace.The contact no given by him was never attended. The customer-care floor manager Mr Durga Rao and Mr Suresh are very much aware of it. There after on 19 th Mar I get SMS that complain is resolved. I am yet to understand the feedback system.Without even touching the machine you people declare the machine serviceable like magic.
It is going to be one month and the complain is yet to be attended. The only option left is to take help of consumer court
You are requested to do the needful at the earliest
thanking you
Partha Sarkar