I am using a Top Loading washing machine from IFB, and it stopped working last month.
From then I have made more than 100 calls from server people to manager to their Goa office and off course the customer care, but they are not repairing it.
Since I took an AMC from them, and they are not expecting any money from me, they are not bothered.
Everyone will say that it will be repaired by tomorrow, but nothing happens.
If you want to save your self of all this pain never ever buy any IFB product.
Ashutosh(Bangalore)