We bought the IFB Classic dishwasher in November 2002. Their service is extremely bad. The product has been giving us problems ever since we bought it. The wash cycle gets stuck in between and then one has to manually turn the knob. Last November we ran out of warranty. Their service personell told us that since we have run out of warranty they cant do anything until we buy the Annual Maintainance contract. Having no other options we went for it. The dishwasher is still not repaired. We are now thinking of moving to consumer courts just so that the IFB management does not take Indian consumer for granted, I would strongly advise people reading this review that one should not touch IFB products even with a barge pole.
My wife and me both are professors of Physics and we had bought this product so that we can save sometime which we can spend on our children and on our research work and teaching. We have only landed up requesting IFB for our rights which they are failing to honour.