My family has been using a IFB frontloader and has been constantly suffering due to defects and more importantly extremely casual, irresponsible and arrogant service centre and technicians.
Till now I have had problem with the pumping unit, the motor, the round seal, the stabilizers and even after repairs the problems keep recurring. It is a waste of money to buy IFB machines. I would recommend look for other brands. We have just decided to buy Bosch front loader even though the IFB machine is only 4 years old. Such has been the pain of using IFB. It is a sick brand.