We have a Elite 5 kg front loading IFB washing machine. The service absolutely sucks. Do not ever buy IFB or you will regret.
We had launched a complaint 3 weeks back. The service man finally came last week just to tell us that the parts need to be replaced.
Despite multiple followups (6-7 calls a day) the person is yet to arrive with the parts. Once in a while he picks our call just to inform I will be there in 2 hours. He or his colleagues are yet to arrive. Entire of today I have wasted waiting for the service person who has been promising me that he will come on an hourly basis
I am thinking of going to consumer court as I have got into a AMC by paying the necessary amount but have got no service.
Nilesh Joshi
9448064076