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IFB Elena SX

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Summary

IFB Elena SX
rakhi chitale@rakheechitale
Dec 28, 2014 11:28 AM, 10386 Views
(Updated Dec 28, 2014)
Pathetic customer care

I bought my washing machine on 22nd Dec delivered the same day paid in cash to Vijay sales its one week I am still waiting for a demo we were told by Vijay sales that the demo shall be arranged in the next 2 days which didn’t happen.


Now all working people around know how it is to manage without a washing machine and to top it the service center guy was extremely rude.


Tried speaking to the customer care but even they tend to tell us that the demo needs to be given between 9.30 to 6 and not after that and not on Sunday.


I mean what do you guys expect to do if the husband and wife are working they shouldn’t be buying your machine or should we take a leave just so that you all can give us a demo at your convenience.


Even if that’s the case why not inform Vijay sales about these so called rules or yours and really which service center in closed on Sunday.


I mean seriously you guys here to do business or just make a mockery of common people like us who spend their hard earned money on our products.


Really disappointed.

(1)
Dear Rakhee,Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.IFB Team
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