I bought this IFB executive elite product during the new year offer. Even my relatives have this machine and they are using this machine from past 3 years. Till now they have not faced any problem with service or machine. The service in bangalore is very good.
The machine works as per the operating manual and I am pleased with this(may not be with other reviewers).only thing was I have to purchase one softner as my building gets hard(borewell)water. it costed me extra 1800/- but that is also worth since the life span of that softner is 6 yrs or else the stainless steel drum will get rusted and its life will be just 2 yrs.
The things which the service guy gives is very costlier.Just to clean the drum once in 2 months we have to put a powder which costs 130/- those things are costlier apart from that functionality of the machine is good
Thanks