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IFB Neptune DX

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Summary

IFB Neptune DX
Pradeep Mirajkar@mspradeep1
Jan 28, 2015 03:15 PM, 27883 Views
Sinking ship of IFB CUSTOMER HORROR

Pls do not do not do not go for any IFB product.


I am suffering since 2007. Cheated, duped, bluffed they done everything to me.


Invested on 2 machines, because invested, no option and had to renew the AMC.


Very silly,




  1. Ticket will be closed without attending. There is no mechanism to validate.




  2. Once trouble in the machines means dead for at least 2 months.




  3. Such utter people on the ground, even daily calls will not penetrate in to their ears.




  4. Everything is outsourced to Franchise.




  5. Excellent Franchise, they don’t have people to correct the dishwasher. You can imagine the way the honored the franchise.




  6. Months after, spares will not come.




  7. After months, received spares faulty which are refurnished from other customers.




  8. People on ground are utterly arrogant.




  9. Not sure Who gave the ISO certification?






Do you still want to go for it.


This is same all over India from Kashmir to Tamil nadu.

(2)
Dear Jaydip,We apologize for responding so late on your issue. If just in case your issue still stands unresolved then please let us know your contact details so we can further assist on the same.Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.IFB Team
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