Using this machine since 2002 August, average running twice almost in a day with full load & function and so far not facing any problem, really IFB is washing machine expert. Cant say about service as I had not required so far but anticipating they are also doing well in this part too.
Above all they are also selling washing machine supporting consumable materials, i.e. Fabo, Descal, Limo, Protector etc & that are also very much worth of it. I can say that Im the proud owner of it.