I am having nightmare with my IFB washing machine (Serena 5.5 kg - Front Load). Door breaks very easily. Replacement is done after 2 weeks if we keep calling the customer care everyday. Cost is Rs 2000. Every time they say water filter has gone bad. (They had sold it to me saying it has inbuilt water filter) - That is another 2 K. Its 4 years since I bought this but I have spent 10 K for service and replacement already.
Never ask the shop guys which brand is good. They will screw you up saying IFB like it happened to me. Please spread this to all your friends. Read reviews online before buying anything.
Thanks,
Vishnu.