They mark your order as delivered even before the actual delivery. Staff of IGP at Cuttack and Bhubaneswar are really manner less. +91 72052 81069 is their local person. He forces you to give a ten rating for his shoddy service. I have proof.
You complain to the central service team. They know only two things. "Sorry" And "we will give you best service". Even mails sent to them are not actioned upon.
I strongly recommend the usage of local gift shop or florist shops rather than IGP by paying a heavy price and then get humiliated