This is my personal opinion which I shared here.I use this website and then I reviewed.
First of all I want to tell you that this a e commerce online medicine shopping site.
CUSTOMER SERVICE: One month ago I used this site for order some medicine to my mother, they promise me that I receive my order in 3-4 days. But actually I received my order after 12days of shopping.SO if you have any urgent requird of medicine dont go to this site.And also you cant track your product to know where it is.
Product Quality: Product quality of this site is very bad but still it charges high price.
Delivery Timeline: Very late delivery your products whether it is urgent or not.
Apps and Websites: The apps and websites belongs to iHerb are worsted then ever websites I seen.
Reliability: They never reliable and satisfied with their customers.