I loved reading this book. I’m OK - You’re Ok
It gave me good examples of how we behave and why are our actions such that cause problems. how we can control our actions. It shows good ways to improves with transactional analysis. live conversation samples, how would a mature adult react, and how would the child inside you react and how would the parent inside you react to situations.
I recommend this book for everyone who faces communication problems, who feels being cheated, who generally cannot express or is over-expressive, someone who has difficulty to deal with "difficult people"