I heard of imint point from websites and newspaper ads and felt that it was a good otion to go for a card which is for lifetime and just Rs.199/- I logged on to the website https://imintpoints.com on January 26th 2008 and registered for the card and made the payment. after a week I called the customer service to check the status and was told that it woud take 21 working days for the card to reach me. So I waited and on the 25th day I still had not received the card & decided to call them again.
To my surprise they said that the card was dispatched but the courier company was not able to locate my house. I asked them as to why the courier company not imint decide to call me and inform me about this for which they had no answer. So if I hadn’t called them I would never have known nor would they have bothered calling me cos they got the money they needed. I spoke to a super visor by the name of Jayant who promised that he will make sure that the card will be delivered to me in 15 days. I am yet to receive it. When I call back and ask for Jayant I am always told that he is on a call and will call back which wasn’t happening.May times when I call their customer support number I am on hold for 8-9 mins and then I am disconnected without even speaking to anyone.So I one called and decided to be on hold till Jayant talks to me and I ended up holding for 25 minutes. Later when he came on the phone, he spoke as if he had forgotten about my case. He again promisedme that he will send the card. after 2months of promises I wasn’t going to take that and asked for his manager. His Team lead Rakesh Srivastav told me that he will send me that card ASAP or call me back to give me an update which has not happened yet. They are not willing to return my money nor give the service. My honest advice. Avoid imint. Its a waste of time, money and peace of mind. Today is the 15th of April, 2008 and I am yet to hear from them.