I had swpied imint card but never got any points.
The Site never works. Try to login with your Id and password the page will not be displayed. I am trying for the last two days. First day they said site is working but it was not working proeprly and downloading. secondday the site was downloading but was not able to login and call centre said their site is ahving some problems need to wait till evening and they would call me by evening. That call never came.
I had travelled thrice in INDIAN in last one month, but I did not get any points. First travel was personal and I had mentioned imint card number while booking itself. Next two times were official and I had swiped Imint card at INDIAN counter while taking boarding pass. No points for all these 3 travel has not been given to me.
Call centre took complaint for the first travel with PNR number and boarding pass. The TAT is 30 WORKING DAYS, in effect more han 45 days.
For next two travel which were official, I had submitted the boarding pass for claiming the reimbursement from the company.
Imint insist that they need to get the boarding pass for these two travel, for whcih I had swiped the imint card while taking boarding pass.!
One Mr.Vineet who claims to be officer taking care of points and one another Mr.Pradeep who claims to be the floor supervisor refused to take even a complaint for the points not given. As per them PNR number given by INDIAN IS NOT VALID. They even reached the judgement that the travel is not valid unless there is a boarding pass submitted. They were not ready to listen to my point of claiming of reimbursement and was not even ready to check with INDIAN. This even after swiping the card at the Indian counter.
Imint claim that INDIAN is their partner but from my experience there is no such arrangements with INDIAN and their card does not mean anything even if it is swiped at INDIAN counters.
Please take care or travelers will be cheated.