I read all the negative reviews on this website after I placed my order and got really nervous! But the really pretty looking 100 flower rose bouquet and the bag of chocolates got delivered on the correct date! I had ordered a week before so I think they had a lot of time to get things right. All those negative reviews might be from people who ordered like a couple of days before, just guessing here.
The only downside was that the 100 roses were supposed to be organized in a vertical fashion according to the picture on their website, but it arrived as a basket bunch(see pic). It was still very pretty, but Im just saying that it was different from what it was supposed to be...in case you care about it.