I have lost money on NSEL investing through India infoline - they have given no updates nor have they been able to produce feedback about where my money has gone. Jaydroto Roy is managing this account for me in Pune - whenever I call him, he promises to call back and then disappears.
IIFL has cheekily swallowed up the brokerage and shamelessly burped in the face of the investors.
I also have a few trading accounts with the company which I am trying to close - because of their lack of service and 0 answerability. If you value your money and need service, take a good first hand advice of this unfortunate customer and stay away. Unless you have a very good relationship Manager and Lawyer.