I am a subscriber to India Today for a long time and their service has become absolutely third rate during the past 1 year.
I am based in Chennai and almost for a year now 2 or 3 issues of India Today get bunched together and delivered in one lot.
I do not know who has the time or patience to read all these issues together and by the time the magazine is delivered most of the news has become stale. I personally went to their Office in Anna Salai and showed them the unopened envelope containing 4 issues.
I met a person called Bala who is supposed to be in charge of subscription. He promised that they would ensure timely delivery in future and after a few months again for the past 2 months I am getting 2 to 3 issues delivered together. For some strange reason they have not listed their phone number in their website and you have to personally go to their office for lodging a complaint. I called their customer care number and had to speak to a lady and she kept asking some stupid and irrelevant questions and refused to provide their Chennai Office number. I had again gone to their office and met Bala and informed him that I do not want any future issues of India Today being delivered to me.
There was not even an apology from India Today and this shows the character of the organization and its people. If you are thinking of taking subscription for India today drop the idea. There are better magazines around which get delivered on time.