I thought since this is the largest selling mag in India i’l go for it. Lets try this out. I had been reading few other mag since the last few years . They all have their own flavor and color. I wanted to try this one out.
Well I subscribed for it online for a years subscription. This entitled me for a gift also.
I gave my address in Bangalore. The place where I stayed in in the city itself. They couldn’t locate it at all. I waited and waited.
Finally mailed them asking whats happening on their side ??
Since they couldnt find my place.. I told them to change my address to my official address. Sure they did it. But I started reciveing the copies. Soon I felt I was getting stale news . I looked up on their site. And to my horror found out that I was getting the issues a week later. So the latest copy on the stands was getting delivered to me after a week. Why did I subscribe to a mag then ? And to look at another angle to this I still haven’t received both the gifts I was entitled to . The status on the couriers site shows delivered . But hey I haven’t got it till now.
I informed india today about this but to no avail. I have got mails from them stating that they have forwarded the issue to some office of theirs !!! Atleast they did that. But nothing has been forthcoming from their side. They have failed to meet the basic requirement of sending me the latest copy of the mag to my address on time.
What shocks me is the name this mag has all over india and this is the service they give.
I had an outlook subscription earlier they were too good about delivery . I used to receive the issues on time and any customer request was promptly acted upon unlike time wasting tactics that india today has shown me till now.