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India Today

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2.4

Summary

India Today
Deepa Singh@netsmartz_deepasingh
Sep 27, 2009 04:01 PM, 7370 Views
Money Today subscription service stinks

To all those misguided souls who may be thinking about a Money Today subscription, I have one word - Don’t! They may convince you with the projected price savings but what good is that when you don’t get your issues at all? This subscription is in my husband’s name(Maj. Rajinder Singh -Sub No:MONTD1859956)


Right from the beginning the Money Today magazine was delivered late. This, I stoically put up with, but this year, they have tried my patience too far. They missed a couple of issues in between for which they were apologetic and said they would add an extra 3 issues to my subscription and that their vendor was a fault. In August they told me they were changing to a monthly frequency and I would have my issue anytime between 25th to 30th August. After the promised issue didn’t arrive, I wrote to them for which again they were prettily apologetic(where did you go Rosy from customer care?).


Rosy from customer care promised I would get my issue within 2-3 days. 2 weeks have passed - no sign of the issue. Once again I wrote to them and asked them to return the rest of my subscription money and discontinue my subscription if they could not provide the issue. No reply, absolutely nothing.they didn’t have the decency to reply.Today it is 27th of September and my issue is still as elusive.


I also subscribe to Prevention, India today and Good Housekeeping but now I am seriously thinking if this is wise. the India Today Group seems least concerned about their subscribers or timely delivery of magazines seeing their record with my Money Today subscription.


Deepa Singh

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