Never ever take subscription of this magazine. If you do, You will lose faith in human beings. I took subscription in Thu, Nov 8, 2007 and I have still not recieved a single copy after 8 months!!! I am in Bangalore and I really wonder why on earth they have a subscription service, if they can’t issue magazines even in metros.
My subscription ID is ITE 1822615 and I have even demanded my money back but they are not ready to do that. For last 8 months I am writing mails to them and they always reply saying that they I will recieve my copies in 2-3 days. I have almost 10-12 such mails.
I just can’t believe that a group as reputed as India Today will have such a bad customer service. Whatever you write they will say yes to it and then do nothing about it. Below I am pasting the content of last and the first mail. Please go through them If you still have any desire/courage
left to subscribe this magazine. Take special note of dates.
Last Mail
fromWECARE toShobhit Shrivastava <>
dateSat, May 17, 2008 at 2:32 PMsubjectSubscription id ITE1822615mailed-byintoday.com
hide details May 17 Reply
Dear Mr. ,
This is with reference to your e-mail.
We sincerely regret the inconvenience caused to you.
We do understand you have every reason to be vexed with
us. We assure you that we shall implement all possible measures from our end, so as to maintain a streamline delivery of the magazines in future.We
request to be in touch with us with in 8-10 days if you dont recive the magzine when the issue is relised from the press.As desired by we have extended your subscription by
20 issues.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Executive-Customer Care
FIRST MAIL
On Thu, Nov 8, 2007 at 12:44 PM, Wecare wrote:
Greetings from India Today Group!
It is a great pleasure to receive your order online from
https://indiatodaygroup.com
We have received your order number
ITH-WEB-071108-77181
and your payment for the same via credit card.
Your order will be checked and verified for any
discrepancies, which if found would be communicated to
you by a separate personal email from the customer
care department.
Once the order is cleared by the concerned departments
then you should be receiving the order in a time period
of 3-4 weeks maximum.
For any assistance please get in touch with our customer
care dept. at
wecare@intoday.com
Assuring you of our best services.
*For any further assistance please call us at: 0120-2479900 (from
Delhi dial 95120 instead of 0120) or write to us at:
wecare@intoday.com
Visit us at https://indiatoday.com
*Team
India Today Group*