I am sorry to say you have finally ingeniously derived a way of looting your clients through your Buy Leads concept.
Your each credit points costs about Rs.15 and each buy lead makes it to 30 Credits point. Your each buy lead costs me Rs.450 for a product priced between Rs. 2000. Tell me is it viable?
The other way and proper way of doing it might be to categorize your credit points depending on the category or price of the product. Instead of looting clients of 30 Credit points for a mere 1500/- product is unyielding. Dear Sir, your team needs to research before implementing these kind of concepts.
The past year trying to understand this concept has been a waste of time; and my money. To further increase my concerns I have renewed my contracted for next 2years. This process had made me think twice before purchasing or even speaking to one of your reps.
Issue 1:
Offer: 15-Jun-2012 Offer No. 3858466113 Purchased -
Company : XXXXXXXXX
Contact Person : Mr. R. Santosh Designation : Production Executive Address : xxxxxxxxx City : Bengaluru State : Karnataka Country : India Telephone : +( xxxxxxxxxxxxx Cell Phone : +(91)-xxxxxxxxxxx Postal Code : 560 011 Email : sxxxxxxxxxxxx Website : xxxxxxxxxxxxxxx
I had purchased a buy leads of 30 credits for soldering station, and now your rep says, the buyer required it only from Bangalore, may I ask why this wasn’t mentioned in your buy lead. I would never have gone further with the purchasing. I want my leads credited back.
This concept of yours lacks transperancy.
I have many a times tried to discuss this issue with one of the senior reps but to no avail. As per your face reps the seniors are never available. (One of Client nightmares)
Kindly try to resolve the issue; you probably need more researching before your take this concept any further. I am currently working for Premier in Online Marketing.