I want to share a bad experience which my parents suffered while travelling in first AC compartment of the indian railways...they were travelling from habibganj to umaria..the curtains were torn...the compartment was smelling of foul smell. the bathroom seats too were broken.
They could not sleep the whole night of the stench...they did complain to the railway supervisor who expressed his helplessness..finally they wrote in the complaint book and are awaiting response from any of the railway official...they took photographs of the compartment which is a must see.
The railways do charge quite a bit for the first AC and it is supposed to be actually good...such experiences naturally bring down the reputation of the railways...or is it because this was a lesser known route.........if a complaint has been lodged isnt it the duty of any responsible railway official to redress and address the wrong................