Twice I tried to book ticket on Indian Railway Net.....Money is debited from the account ......Tickets are not booked....It shows failed transaction...there is no body to address the problem...the railways ask you to prove that money is debited from your account.
You do not get refund for the failed transactions. And they want us to prove that the money is not refunded by the Railways by turning over them the Account Statement. Desspite of sending the Statement the money is not refunded. My money to the extent of Rs 8000/- is struck with them and there is no hope that I shall get the money sooner. If you want to lose your hard earned money book on Indian Railway net booking.
The problem is every thing looks fine and feel that you can get tickets sitting at home. But on the net of Indian Railway.....money is debited from your account without getting tickets booked...And there is no way to get back your money from the Railways for the failed transactions.