Worst experience! Owner Mahendra, Saleswoman Priyanka, Anamika all are arrogant, they just know how to grab money. CHEAP SERVICE. They don’t know how to talk with tourist.
I have used their service for Chardham Yatra from 1st June’23 to 12th June’23.
FIRST DISASTER: They charged us 34, 500/- per person for 11 nights 12 days tour & for the same tour plan they charged 23000/- from other persons. I met with many guests in the hotel who booked the same tour plan from them at lower rate. But they were also not happy with their service.
SECOND DISASTER: Cab driver. They gave us the most irresponsible & rude driver. His name was Gaurav Thakur. He was supposed to pick us at 10 a.m from Delhi Station & he came at 12 noon. He said he doesn’t know about the pickup, company didn’t inform him. 2 hrs we waited at outside of station with our below 2 year kid & it was raining. Then he was supposed to start at 4 a.m for Yamunotri but he was sleeping & his phone was switched off. By any way we got another driver’s no. & asked him to wake our driver. When that driver woke him up he started fighting with him. Whenever we were told to take us for sightseeing as per the itinerary he got angry, he is not interested at all. So rude driver I’ve ever seen. If we are asking him something, after repeating 3-4 times then his reply is like- “mujhe kya pta, dekhte hai, pata nahi, aap jidhar ho mai bhi wahi hu” so arrogant behaviour. He starts fighting with each & every car drivers passing by. His dialogues are "mai kisike baap ka nahi khata, Gaurav kisi se darta nahi" even he started fighting with hotel owners also. Then one morning we saw the alcohol bottle under his seat & understood that he drank at night that’s why he couldn’t woke up early.
THIRD DISASTER: We booked the package with advance 50, 000. Now when reached Delhi their saleswoman asked to pay 20, 000, we agreed & paid at Delhi Station. But before booking I clearly told Anamika, their saleswoman that balance amount I’ll pay after the completion of trip at Haridwar, she agreed. They first agree all the things (by talking sweetly ) but in the middle of your tour they will torture you for money. Mahendra the owner called me when the tour was just started & asked for the balance amount. It was not just asking rather threatening me "if you will not pay then trip mai jo hoga wo apki responsibility hogi" Starting mai he was calling me ""apki" & then he came into "tumhe payment karna padega, tumhe jo samajhna hai samjho" That was his statement. After doing the payment they will not pick up the call. Not only that we booked deluxe package & got the below standard package. Worst hotels, not hotels they were like dharamshalas..
So guys be aware from this greedy Indian Temple Tour. Book at your own risk.